Fiji Customs Boosts Efficiency with WCO Training Program

Fiji Customs Boosts Efficiency with WCO Training Program

WCO talent tools assist Fiji Customs in reforming its human resources. Recommendations include optimizing recruitment, training, performance management, compensation, and communication. The goal is to build a highly efficient customs team, ultimately promoting economic development. This involves attracting and retaining skilled personnel, providing continuous professional development, and fostering a positive work environment. By implementing these strategies, Fiji Customs can enhance its operational effectiveness and contribute to national prosperity. The focus is on creating a sustainable and capable workforce within the customs administration.

01/05/2026 Customs Knowledge
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WCO Advances Trade Reforms in Turkmenistan Via Revised Kyoto Convention

WCO Advances Trade Reforms in Turkmenistan Via Revised Kyoto Convention

The World Customs Organization (WCO) held a seminar in Turkmenistan to promote the Revised Kyoto Convention (RKC) and raise awareness of the importance of simplified and harmonized customs procedures. By providing detailed interpretations of the RKC articles, self-assessment tools, and considering Turkmenistan's specific context, the WCO is helping the country lay the groundwork for future accession to the RKC. This initiative aims to facilitate trade and promote economic development in Turkmenistan by streamlining its customs processes and aligning them with international standards.

01/05/2026 Customs Knowledge
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WCO Revises Trade Rules to Enhance WTO Pact Compliance

WCO Revises Trade Rules to Enhance WTO Pact Compliance

The World Customs Organization (WCO) has updated its 'Implementation Guidance on Trade Facilitation,' integrating the latest tools and member practices to enhance the implementation of the WTO's Trade Facilitation Agreement (TFA). The new guidance covers areas such as transparency, customs-business cooperation, advance rulings, Authorized Economic Operator (AEO), border management, single window, customs brokers, transit, Globally Networked Customs, and National Trade Facilitation Committees. It provides more practical and comprehensive guidance for global trade facilitation, aiming to streamline processes and reduce trade costs.

01/05/2026 Customs Knowledge
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WCO Tool Aids Jordan Customs in Modernization Efforts

WCO Tool Aids Jordan Customs in Modernization Efforts

At the invitation of Jordan Customs, the WCO utilized the Japan Fund to pilot a new risk management tool. The initiative aimed to assess Jordan Customs' capabilities in risk management, provide recommendations for improvement, and ultimately contribute to the modernization of Jordan Customs. This pilot project focused on leveraging WCO tools and best practices to enhance risk assessment and mitigation strategies within Jordanian customs operations. The goal was to strengthen border security and facilitate legitimate trade through improved risk management practices.

01/05/2026 Customs Knowledge
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Global Customs Body Stresses Air Cargo Security Collaboration

Global Customs Body Stresses Air Cargo Security Collaboration

The World Customs Organization (WCO) attended the International Air Cargo Forum, focusing on industry challenges and opportunities while emphasizing cooperation and security. The forum covered topics such as cybersecurity, e-commerce, PLACI, and new EU regulations. The WCO presented its tools and measures for trade facilitation and security, and highlighted its collaboration with ICAO on an action plan. The LEADS initiative provides a platform for industry leaders to discuss key challenges facing the air cargo industry, promoting global trade prosperity.

01/05/2026 Logistics
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WCO Releases Handbook for Customs Performance Excellence

WCO Releases Handbook for Customs Performance Excellence

The WCO has released a Customs Performance Assessment Handbook, providing tools such as assessment guidelines, KPI selection, and data management. It aims to improve the operational efficiency and service levels of customs administrations. The handbook offers a framework for measuring and enhancing performance across various customs functions, ultimately contributing to more effective border management and trade facilitation. It serves as a valuable resource for customs agencies seeking to optimize their processes and achieve strategic goals related to revenue collection, security, and compliance.

01/05/2026 Customs Knowledge
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WCO Launches Online Course for Customs Change Management

WCO Launches Online Course for Customs Change Management

The World Customs Organization (WCO) has launched an online Change Management course to equip customs professionals with the skills to navigate the evolving international trade landscape. The course covers change management concepts, stakeholder engagement, tools and processes, and resistance management, emphasizing a blend of theory and practice. It is available on the CLiKC! platform and is accessible free of charge to WCO members. The course aims to improve customs administrations' ability to adapt to new challenges and implement effective trade facilitation measures.

01/05/2026 Customs Knowledge
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New Framework Aims to Boost Gender Equality in Global Trade

New Framework Aims to Boost Gender Equality in Global Trade

During the 2019 WTO Global Review of Aid for Trade, the WCO co-organized a side event focusing on gender mainstreaming in trade facilitation. The meeting highlighted the importance of gender equality, revealing barriers to women's participation in trade. Experiences from the EU and Uganda were shared, and the WCO presented its tools and initiatives to promote gender equality and diversity in customs. This event laid the groundwork for future efforts to promote gender equality within Aid for Trade initiatives.

01/05/2026 Customs Knowledge
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Chatgpt Disrupts Ecommerce and Freight Forwarding

Chatgpt Disrupts Ecommerce and Freight Forwarding

Artificial intelligence tools like ChatGPT are rapidly penetrating the cross-border e-commerce sector, improving seller efficiency in areas like listing optimization, copywriting, and customer service. However, the freight forwarding industry faces potential displacement risks. This article analyzes the impact of ChatGPT on cross-border e-commerce operations and the freight forwarding industry, emphasizing that AI should be used as an assistive tool rather than a replacement. It envisions a future of cross-border e-commerce characterized by human-machine collaboration.

01/06/2026 Logistics Industry Insights
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